investigation training

Investigation Training

As a manager or HR professional you may have to deal with employee issues, complaints and grievances involving misconduct, bullying, harassment or sexual harassment that require investigation.

You may also have to deal with issues including breaches of workplace policies or Code of Conduct , misuse of resources, theft, fraud or violence in the workplace.

If you intend to investigate these matter internally it is important that you have a solid grounding in conducting workplace investigations.
Investigation training provided by AWPTI has been designed to give HR professionals and managers the skills required to conduct professional and compliant workplace investigations.

AWPTI investigation training course are comprehensive and cost effective and are facilitated by experienced workplace investigators, lawyers and HR professionals

The AWPTI Investigation training courses include;

Investigating Workplace Misconduct PLUS (2 day course) HIGHLY RECOMMENDED

Recommended for HR professionals and managers involved in the investigation of misconduct or complaints

  • Two day course:
  • Day one covers the material from the Investigating Workplace Misconduct course (see below)
  • Day two covers interviewing in depth
    • Interview room set up
    • Interview planning
    • Types of questions to ask
    • Investigative interview technique
    • Analysing and evaluating evidence
    • Role plays with facilitators and actors playing the parts of complainants, witnesses and alleged perpetrators
  • In addition to the skills obtained during the Investigating Workplace Misconduct component this Course provides participants with the opportunity to
    • Work through an investigation based on a real world scenario from receipt of the complaint to final report including interviewing all the parties
    • Analyse scenarios to develop skills to identify issue and formulate investigation and interview plans
    • Develop and practice their interviewing skills by interviewing actors in the roles of complainants, witnesses and respondents
    • Receive feedback on their interviews and tips and tactics from professional investigators.

Investigating workplace Misconduct (1 day course)

Recommended for HR professionals and managers involved in the investigation of misconduct or complaints

Full day session covering:

    • Reasonable Management Action
    • Types of complaints
    • Why do managers get complaints
    • Investigating misconduct and complaint handling
    • Why investigate
    • Investigation fundamentals
    • The investigation process
    • Planning investigations
    • Interviewing complainants and witnesses
    • Evidence
    • Drafting legally complaint allegations
    • Interviewing respondents
    • Making findings
    • Report writing
    • The Investigation toolbox
  • Course provides participants with:
    • Practical skills to enable HR professionals and managers investigate misconduct and employee complaints in the workplace and to understand and identify the type of complaint and to access the best method to deal with the complaint
    • The opportunity to hear and discuss real investigations

Dealing with workplace misconduct and  complaint handling for managers (shortened version of full day course)

Recommended for all managers/team leaders/supervisors

  • 2 hour session covering:
    • The definitions of what is and what is not – workplace bullying, harassment, sexual harassment and discrimination
    • Legal responsibilities
  • Session provides participants with:
    • Practical skills to enable employees to recognise what is and what is not bullying, harassment and discrimination and offer strategies to deal with bullying and bullies effecting people in the workplace
    • Information and skills to help managers deal with misconduct and employee complaints in the workplace and to understand and identify the type of complaint and to access the best method to deal with the complaint
    • The opportunity to hear and discuss real investigations

Contact AWPTI to find out how your organisation can benefit from the management essential program. enquiries@awpti.com.au or 02 9674 4279

AWPTI – Workplace training Sydney and through-out NSW and national wide
Misconduct training, bullying training, harassment training & sexual harassment training, dispute & grievance resolution training

www.awpti.com.au
http://awpti.com.au/training/