Workplace Investigation Training

As a manager or HR professional you may have to deal with employee issues, complaints and grievances involving misconduct, bullying, harassment or sexual harassment that require investigation.

Workplace Investigation Training – You may also have to deal with issues including breaches of workplace policies or Code of Conduct, misuse of resources, theft, fraud or violence in the workplace.

If you intend to investigate these matter internally it is important that you have a solid grounding in conducting workplace investigations.

Workplace Investigation training provided by AWPTI has been designed to give HR professionals and managers and business owners the skills required to conduct professional and compliant workplace investigations.

AWPTI investigation training course are comprehensive and cost effective and are facilitated by experienced workplace investigators, lawyers and HR professionals

The AWPTI Workplace Investigation training courses include;

Investigating Workplace Misconduct PLUS (2 day course) HIGHLY RECOMMENDED

Recommended for HR professionals and managers involved in the investigation of misconduct or complaints. This is a highly interactive course where participants work through an actual investigation from the receipt of the complaint, interviewing parties, drafting allegations and making finding and recommendations.

We can bring this course to you anywhere in Australia, please contact us for details enquiries@awpti.com.au The course is available as a public course only in Sydney at present.

Two day course:
Day one
- Reasonable Management Action
- Types of complaints
- Why do managers get complaints
- Investigating misconduct and complaint handling
- Why investigate
- Investigation fundamentals
- The investigation process
- Planning investigations
- Interviewing complainants and witnesses
- Evidence
- Drafting legally complaint allegations
- Interviewing respondents
- Making findings
- Report writing
- The Investigation toolbox
Day two covers interviewing in depth
- Interview room set up
- Interview planning
- Types of questions to ask
- Investigative interview technique
- Analysing and evaluating evidence
- Role plays with facilitators and actors playing the parts of complainants, witnesses and alleged perpetrators
In addition to the skills obtained during the Investigating Workplace Misconduct component this Course provides participants with the opportunity to
- Work through an investigation based on a real world scenario from receipt of the complaint to final report including interviewing all the parties
- Analyse scenarios to develop skills to identify issue and formulate investigation and interview plans
- Develop and practice their interviewing skills by interviewing actors in the roles of complainants, witnesses and respondents
- Receive feedback on their interviews and tips and tactics from professional investigators.

This course is offered as an internal or public course. For more details on public courses click here

Investigating Workplace Misconduct PLUS II (3 day course)

Three day course:
Day one & two covers the material from the Investigating Workplace Misconduct Plus course (see above)
Day three provides more interview practice and covers report writing, making findings and recommendations in greater depth.

Recommended for larger organisation what wish to have 12 or more participants attend the course. Like the other courses it is a highly interactive. This course allows a large number of participants extra interview and discussion time.

We can bring this course to you anywhere in Australia, please contact us for details enquiries@awpti.com.au

This course is only offered internally at present

Investigating workplace Misconduct (1 day course)

Recommended for HR professionals and managers involved in the investigation of misconduct or complaints

Full day session covering:

- Reasonable Management Action
- Types of complaints
- Why do managers get complaints
- Investigating misconduct and complaint handling
- Why investigate
- Investigation fundamentals
- The investigation process
- Planning investigations
- Interviewing complainants and witnesses
- Evidence
- Drafting legally complaint allegations
- Interviewing respondents
- Making findings
- Report writing
- The Investigation toolbox
Course provides participants with:
- Practical skills to enable HR professionals and managers investigate misconduct and employee complaints in the workplace and to understand and identify the type of complaint and to access the best method to deal with the complaint
- The opportunity to hear and discuss real investigations.

This course is only offered internally at present

Dealing with workplace misconduct and complaint handling for managers (shortened version of full day course)

Recommended for all managers/team leaders/supervisors

2 hour session covering:
- The definitions of what is and what is not – workplace bullying, harassment, sexual harassment and discrimination
- Legal responsibilities
Session provides participants with:
- Practical skills to enable employees to recognise what is and what is not bullying, harassment and discrimination and offer strategies to deal with bullying and bullies effecting people in the workplace
- Information and skills to help managers deal with misconduct and employee complaints in the workplace and to understand and identify the type of complaint and to access the best method to deal with the complaint
- The opportunity to hear and discuss real investigations

This course is only offered internally at present

Contact AWPTI to find out how your organisation can benefit from our Workplace Investigation training programs. enquiries@awpti.com.au or 02 9674 4279

AWPTI – Workplace training Sydney and through-out NSW and national wide
Misconduct training, bullying training, harassment training & sexual harassment training, dispute & grievance resolution training