Why is Reasonable Management Action training important?

Complaints against managers by employees are often as a result of the employee claiming that they were bullied and/or harassed by their manager.

In general, such complaints are either as a result of;

  1. Actual bullying and harassment
  2. Management action involving performance management or feedback
  3. Other forms of management action or supervision.

Complaints against managers for sexual harassment, discrimination or other forms of misconduct are generally more specifically related to an incident or series of incidents or behaviours.

To assist managers and HR professionals we have created the Reasonable Management Action manual that is concise and easy to absorb as we realise that managers and HR professional do not have all day to read long winded publications.

The manual is not a theoretical publication but rather a guide to be used when dealing with employees and conducting of performance management. For more details or to order – http://awpti.com.au/reasonable-management-action-manual/

As the understanding of Reasonable Management Action is such a critical area for managers and HR professionals, AWPTI offers options in addition to this manual.

Face to Face Training with AWPTI Principal Phil O’Brien – The Management Essentials program is designed to assist managers to deal with employment related issues. It comprises of three sections;

  1. Reasonable Management Action,
  2. Performance Management,
  3. Dealing with Misconduct and Employee Complaint Handling for Managers

This training is recommended for all managers/team leaders/supervisors to help minimise costly and time-consuming complaints against managers – more details http://awpti.com.au/management-training/ – price on application.

Phil has delivered this training session to a large number of corporate, State and Federal government clients.

The benefit of the face to face training is that participants are expertly guided through the learning materials and also get to hear the war stories and ask questions of a highly experienced workplace investigator.

DIY training

It may be the case that you wish to deliver the training yourself but don’t want or can’t find a suitable online package.

We have clients who are based all over Australia and it is more economical for them to purchase the Management Essential Training package and deliver it themselves.

The package includes

  • A comprehensive participant workbook (over 125 pages)
  • A companion trainer workbook with additional notes, including notes on all the case studies
  • A PowerPoint presentation covering the material in the workbook
  • Regular updates to the workbook, as we update cases in Courts and tribunals as they happen

Details of the package and how to order are here – http://awpti.com.au/management-training/

For more details on workplace misconduct including bullying harassment, sexual harassment and discrimination please refer to the AWPTI Workplace Misconduct Manual – http://awpti.com.au/workplace-misconduct-manual/

AWPTI – workplace investigation Sydney and through-out NSW, QLD and Victoria. Workplace training national wide

Misconduct investigations, bullying investigations, harassment investigations & sexual harassment investigations, complaint investigations, grievance investigations, discrimination investigations

www.awpti.com.au
http://awpti.com.au/investigations/
http://awpti.com.au/training/

 

Workplace Investigation Document Toolbox 

As an employer or business owner if you are confronted by workplace misconduct you must decide do it yourself or call in an expert. There are a number of reasons for making a decision to do it yourself but often the cost is a major factor, this is where the AWPTI Workplace Investigation document toolbox can assist you at the fraction of the cost of an external investigator.

Using easy-to-follow plain English advice, our DIY investigation toolbox will enable you to conduct a stress-free workplace investigation.  Helpful documents such as our uniquely tailored interview scripts take the hard work out of interviewing complainants, witnesses and the alleged wrongdoers.

The Australian Workplace Training and Investigation toolbox contains full documentation and far more than is offered anywhere else including a full set of workplace instructions, an interview manual, letters, interview scripts and sample investigation reports.

The Workplace Document Investigation toolbox will:

  • Guide you through the entire investigation – from the outset to conclusion
  • Assist you to prepare an investigation plan and draft interview plans
  • Guide you through the process of interviewing with the interview manual and scripts
  • Reduce the fear of being sued by aggrieved employees as a result of a poorly conducted investigation
  • Explain procedural fairness, the rules of evidence, conflict of interest and bias.
  • Tell you the “what”, the “why” and the “how” of workplace investigations

The comprehensive workplace investigation document toolbox contains 35 documents and an Investigation Interview Manual:

  1. Step by step workplace investigation instructions (20 documents) (pdf)
  2. Complaint Analysis Chart (pdf)
  3. Investigation Flow Chart (pdf)
  4. Investigation Interview Manual (pdf)
  5. Template Risk Assessment form (Word doc)
  6. Template investigation plans x 2 (Word doc)
  7. Template letter to the complainant (Word doc)
  8. Template letter to the witnesses (Word doc)
  9. Template initial letter to the respondent (Word doc)
  10. Template letter of allegation to the respondent (Word doc)
  11. Template complainant interview guide/script (Word doc)
  12. Template witness interview guide/script (Word doc)
  13. Template respondent interview guide/script (Word doc)
  14. Sample witness statement (Word doc)
  15. Sample interim report (Word doc)
  16. Sample final investigation report (Word doc)

For more details and to order the investigation Toolbox check out – http://awpti.com.au/investigation-toolbox/

For your security we only use PayPal for purchases, no personal information is stored on this site. You do not need a PayPal account, you can pay via a credit or debit card using PayPal.

We have a number of other investigation products and training programs coming online soon.

AWPTI – workplace investigation Sydney and through-out NSW, QLD and Victoria. Workplace training national wide
Misconduct investigations, bullying investigations, harassment investigations & sexual harassment investigations, complaint investigations, grievance investigations, discrimination investigations

www.awpti.com.au
http://awpti.com.au/investigations/