Conducting Workplace Investigations Full Course
Delivery: Via Zoom
Duration: 2 full days (7 hours) or 4 x 3.5 hour sessions
Time: 9am to 12.30pm or 9am to 4pm
Dates: Live by request – Contact us to schedule a course – enquiries@awpti.com.au
Total duration: 14 hours
Cost: 2500.00 per person (plus GST) = (2,750.00) (scroll down for payment gateway.)
(For organisations or businesses who wish to have internal courses for their employees we have a flat rate with no limit on participants, please contact us for details, recommended if you have 3 or more participants.)
All participants/organisations receive the full AWPTI workplace investigation documents toolbox valued at $1,200.00 included in the cost of the course- details here
Contents of the Conducting Workplace Investigations Full Course course
- Day 1 or Sessions 1 & 2
- Definitions – Misconduct including Bullying, harassment, sexual harassment & discrimination.
- The workplace in 2022
- The law including changes as a result of the AHRC Respect@Work report 2020
- Investigations in the workplace
- Initial incident response
- Why investigate
- Types of complaints
- Bullying, harassment, sexual harassment and discrimination
- Violence in the workplace, hostile working environment
- Why do managers get complaints
- Investigation fundamentals
- The investigation process
- Planning investigations
- Complaint analysis
- Interview planning for complainants and witnesses
- Evidence
- Day 2 or Sessions 3 & 4 covers interviewing in depth
- Interview room set up
- Types of questions to ask
- Investigative interview technique for reluctant or difficult complainants & witnesses
- PEACE Method
- Drafting legally complaint allegations
- Interview planning – respondents
- Interviewing argumentative, intimidating and aggressive respondents
- Analysing and evaluating evidence
- Making findings
- Report writing
- Unfair dismissal and the role of the investigator
- Role plays with facilitators and actors playing the parts of complainants, witnesses and alleged perpetrators
- In addition to the skills obtained during the this course, participants with the opportunity to
- Work through an investigation based on a real world scenario from receipt of the complaint to final report including interviewing all the parties
- Analyse scenarios to develop skills to identify issue and formulate investigation and interview plans
- Develop and practice their interviewing skills by interviewing actors and facilitators in the roles of complainants, witnesses and respondents
- Receive feedback on their interviews and tips and tactics from professional investigators.
Payment gateway for individuals
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AWPTI – workplace investigation Sydney and through-out NSW, QLD and Victoria. Workplace training national wide
Misconduct investigations, bullying investigations, harassment investigations & sexual harassment investigations, complaint investigations, grievance investigations, discrimination investigations
www.awpti.com.au
http://awpti.com.au/investigations/
http://awpti.com.au/training/