Conducting Workplace Investigations AdvancedConducting Workplace Investigations Full Course

Delivery: Via Zoom
Duration:  2 full days (7 hours) or 4 x 3.5 hour sessions
Time: 9am to 12.30pm or 9am to 4pm
Dates: Live by request – Contact us to schedule a course –
Total duration: 14 hours
Cost:  2500.00 per person (plus GST) = (2,750.00) (scroll down for payment gateway.)

(For organisations or businesses who wish to have internal courses for their employees we have a flat rate with no limit on participants, please contact us for details, recommended if you have 3 or more participants.)

All participants/organisations receive the full AWPTI workplace investigation documents toolbox valued at $1,200.00 included in the cost of the course- details here

Contents of the Conducting Workplace Investigations Full Course course

  • Day 1 or Sessions 1 & 2 
    • Definitions – Misconduct including Bullying, harassment, sexual harassment & discrimination.
    • The workplace in 2022
    • The law including changes as a result of the AHRC Respect@Work report 2020
    • Investigations in the workplace
    • Initial incident response
    • Why investigate
    • Types of complaints
    • Bullying, harassment, sexual harassment and discrimination
    • Violence in the workplace, hostile working environment
    • Why do managers get complaints
    • Investigation fundamentals
    • The investigation process
    • Planning investigations
    • Complaint analysis
    • Interview planning for complainants and witnesses
    • Evidence
  • Day 2 or Sessions 3 & 4 covers interviewing in depth
    • Interview room set up
    • Types of questions to ask
    • Investigative interview technique for reluctant or difficult complainants & witnesses
    • PEACE Method
    • Drafting legally complaint allegations
    • Interview planning – respondents
    • Interviewing argumentative, intimidating and aggressive respondents
    • Analysing and evaluating evidence
    • Making findings
    • Report writing
    • Unfair dismissal and the role of the investigator
    • Role plays with facilitators and actors playing the parts of complainants, witnesses and alleged perpetrators
  • In addition to the skills obtained during the this course, participants with the opportunity to
    • Work through an investigation based on a real world scenario from receipt of the complaint to final report including interviewing all the parties
    • Analyse scenarios to develop skills to identify issue and formulate investigation and interview plans
    • Develop and practice their interviewing skills by interviewing actors and facilitators in the roles of complainants, witnesses and respondents
    • Receive feedback on their interviews and tips and tactics from professional investigators.

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AWPTI – workplace investigation Sydney and through-out NSW, QLD and Victoria. Workplace training national wide
Misconduct investigations, bullying investigations, harassment investigations & sexual harassment investigations, complaint investigations, grievance investigations, discrimination investigations