Conducting Workplace Investigations Full Course

Delivery: Via Zoom
Duration:  2 full days (7 hours) or 4 x 3.5 hour sessions
Time: 9am to 12.30pm or 9am to 4pm
Dates: Live by request – Contact us to schedule a course – enquiries@awpti.com.au
Total duration: 14 hours
Cost:  2500.00 per person (plus GST) = (2,750.00) (scroll down for payment gateway.)

(For organisations or businesses who wish to have internal courses for their employees we have a flat rate with no limit on participants, please contact us for details, recommended if you have 3 or more participants.)

All participants/organisations receive the full AWPTI workplace investigation documents toolbox valued at $1,200.00 included in the cost of the course- details here

Contents of the Conducting Workplace Investigations Full Course course

• Day 1 or Sessions 1 & 2 
  • Definitions – Misconduct including Bullying, harassment, sexual harassment & discrimination.
  • The workplace in 2022
  • The law including changes as a result of the AHRC Respect@Work report 2020
  • Investigations in the workplace
  • Initial incident response
  • Why investigate
  • Types of complaints
  • Bullying, harassment, sexual harassment and discrimination
  • Violence in the workplace, hostile working environment
  • Why do managers get complaints
  • Investigation fundamentals
  • The investigation process
  • Planning investigations
  • Complaint analysis
  • Interview planning for complainants and witnesses
  • Evidence
• Day 2 or Sessions 3 & 4 covers interviewing in depth
  • Interview room set up
  • Types of questions to ask
  • Investigative interview technique for reluctant or difficult complainants & witnesses
  • PEACE Method
  • Drafting legally complaint allegations
  • Interview planning – respondents
  • Interviewing argumentative, intimidating and aggressive respondents
  • Analysing and evaluating evidence
  • Making findings
  • Report writing
  • Unfair dismissal and the role of the investigator
  • Role plays with facilitators and actors playing the parts of complainants, witnesses and alleged perpetrators
• In addition to the skills obtained during the this course, participants with the opportunity to
  • Work through an investigation based on a real world scenario from receipt of the complaint to final report including interviewing all the parties
  • Analyse scenarios to develop skills to identify issue and formulate investigation and interview plans
  • Develop and practice their interviewing skills by interviewing actors and facilitators in the roles of complainants, witnesses and respondents
  • Receive feedback on their interviews and tips and tactics from professional investigators.

Payment gateway for individuals

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AWPTI – workplace investigation Sydney and through-out NSW, QLD and Victoria. Workplace training national wide
Misconduct investigations, bullying investigations, harassment investigations & sexual harassment investigations, complaint investigations, grievance investigations, discrimination investigations

www.awpti.com.au
http://awpti.com.au/investigations/
http://awpti.com.au/training/