Conducting Workplace Investigations Open Courses

Conducting Workplace Investigations Open Courses

Delivery: Via Zoom
Date: Wednesday 26th and Thursday 27th of April 2023.
Time: 9am to 4pm
Total duration:
 14 hours
Cost: $1,250.00  per person (plus GST)

Can’t make this course? – we are now seeking expressions of interest for the next course on
Date: Tuesday 20 & Wednesday 21 June 2023.
Time: 9am to 4pm

(For organisations or businesses who wish to have internal courses for their employees we have a flat rate with no limit on participants. We offer in person training to organisations only, please contact us for details)

Please contact me if you would like to express an interest in attending or would like more details.

Conducting Workplace Investigations Open Courses – HIGHLY RECOMMENDED

Recommended for HR professionals, managers and employers involved in the investigation of misconduct or complaints such as bullying, harassment, sexual harassment and discrimination and other forms of misconduct including theft, fraud and violence in the workplace.

This is a highly interactive course where participants work through an actual investigation from the receipt and analysis of the complaint, (bullying and sexual harassment) interviewing the parties (with our facilitators in the roles of the complainant, witnesses and the respondent), reviewing and analysing the evidence, drafting allegations and making finding and recommendations

Day 1 covers

  • What is the workplace & where does the workplace begin and end, what are the grey areas?
  • Initial complaint/incident response and handling
  • Types of complaints
  • Misconduct or interpersonal conflict
  • What is interpersonal conflict & overcoming interpersonal conflict
  • What is workplace misconduct,
  • Workplace polices and misconduct.
  • What is workplace bullying & harassment?
  • What is sexual harassment in the workplace?
  • Components of sexual harassment & the sexual harassment continuum
  • Respect@Work report and changes to sexual harassment laws including the new positive duty on employers.
  • What is Discrimination in the workplace
  • Conducting initial enquiries & taking reports
  • Incident reports & complaint/Incident response forms
  • Informal or formal investigations
  • Investigations in the workplace
  • Why investigate
  • Misuse of resources, email and I.T
  • Why do managers get complaints & Reasonable Management Action
  • Investigation fundamentals
  • Procedural Fairness, Bias and Conflict of Interest
  • The investigation process
  • Complaint analysis & the complaint ownership theory
  • Planning investigations
  • Complaint analysis
  • Record keeping
  • Evidence
  • Unfair dismissal and the role of the investigation and the investigator
  • Interview room set up
  • Interview planning
  • Types of questions to ask
  • Investigative interview technique
  • PEACE method
  • Dealing with difficult complainants and respondentsDay 2 Covers
  • Planning interviews
  • Interviewing complainants and witnesses (role plays with AWPTI facilitators)
  • Drafting legally complaint allegations
  • Interviewing respondents (role play with AWPTI facilitator)
  • Analysing and evaluating evidence
  • Making findings
  • Report writing
  • The Investigation toolbox
  • In addition to the skills obtained during the Investigating Workplace Misconduct component this Course provides participants with the opportunity to:
    • Work through an investigation based on a real world scenario from receipt of the complaint to final report including interviewing our facilitators in the roles of the complainants, witnesses and the respondent.
    • The training scenario is a bullying and sexual harassment complaint.
    • Analyse scenarios to develop skills to identify issue and formulate investigation and interview plans
    • Develop and practice their interviewing skills by interviewing actors and facilitators in the roles of complainants, witnesses and respondents
    • Receive feedback on their interviews and tips and tactics from professional investigators.

All participants will receive the full AWPTI Workplace Investigation Document Toolbox, value $1200.00 included in the cost of the course – Details here.

The document toolbox now comes with links to 3 investigation training webinars:
* Complaint Analysis
* Interview planning
* Complainant Interviewing.

To book or to make payment you can either Contact us at and will invoice you or you can pay by credit card by using the PayPal buy now button below. You do not need a PayPal account, in the PayPal window and you can use a credit or debit card or  Contact us 

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In house courses are available, If you have more than 4 people who wish to attend, please contact us at –  in this case we recommended conducting the course in house for your organisation that again can be conducted remotely via Zoom.

AWPTI – workplace investigation Sydney and through-out NSW, QLD and Victoria. Workplace training national wide
Misconduct investigations, bullying investigations, harassment investigations & sexual harassment investigations, complaint investigations, grievance investigations, discrimination investigations