Management Essentials Live by Request

Management Essentials Live by Request

Delivery: Via Zoom
Date: On application at a time to suit you.
Options: 1 full day or 2 x 3 hour sessions
Cost: Full day option – $995.00 per person (includes GST )
Individual 2 hour sessions – $400.00 per person per session (includes GST)

(For organisations or businesses who wish to have internal courses for their employees we have a flat rate with no limit on participants, please contact us for details)

To book and for payment please used the PayPal buy now button at the bottom of this page. You do not need a PayPal account, in the PayPal window and you can use a credit or debit card or  Contact us equiries@awpti.com.au

Management Essentials Live by Request Course

The ‘Management Essentials’  Training program designed to assist managers to deal with employment related issues, it comprises of four sections;

  1. Reasonable management Action (RMA).
  2. Performance Management to avoid complaints.
  3. Basic Dispute Resolution Interventions
  4. Dealing with misconduct and complaint handling for managers,

This training is recommended for all managers/team leaders/supervisors to help minimise costly and time consuming complaints against managers

The training is conducted by highly qualified and experienced workplace investigators who deal with complaints against managers on a daily basis.  The training is not theory based, it is based on actually complaints and issues experience by managers.

Figures from the Fair Work Commission in relation to applications for Anti Bullying orders illustrate the high percentage of application for order made against managers. More details here These sort of numbers make understanding reasonable management action and complaint handling absolutely essential for managers at all levels.

Full day course covering:

  • The definitions of ‘what is’ and ‘what is not’ reasonable management action
  • The definitions of ‘what is’ and ‘what is not’ workplace bullying, harassment, sexual harassment and discrimination.
  • Why managers get complaints
  • Performance management to avoid complaints, A step by step process to ensure that if a complaint is made following performance management or feedback the manger satisfies the elements of RMA
  • Basic dispute resolution
  • Dealing with misconduct and complaint handling for managers also includes basic the investigation process.
  • Legal responsibilities

The Management Essentials Training Live by Request course provides participants with:

  • Practical skills to enable managers to recognise what is and what is not reasonable management action, bullying, harassment and discrimination and offer strategies to deal with bullying and bullies effecting people in the workplace
  • Strategies to help managers when conducting performance management to help to ensure that they avoid substantiated complaints
  • Information and skills to help managers deal with misconduct and employee complaints in the workplace and to understand and identify the type of complaint and to access the best method to deal with the complaint
  • The opportunity to hear and discuss real investigations
  • The program includes a comprehensive participant workbook with case studies and case from Courts and the Fair Work Commission

Purchase options

If you wish to purchase the full course and have it conducted over a full day or 2 x 3 hour sessions contact us at enquiries@awpti.com.au to organise your preferred timetable then use the full course option for purchase.

There are options to purchase individual 2 hour sessions.  If you choose this option please contact us first to organise confirm the timetable.


Training options



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AWPTI – workplace investigation Sydney and through-out NSW, QLD and Victoria. Workplace training national wide
Misconduct investigations, bullying investigations, harassment investigations & sexual harassment investigations, complaint investigations, grievance investigations, discrimination investigations

www.awpti.com.au
http://awpti.com.au/investigations/
http://awpti.com.au/training/