Workplace Investigation Interviewing

Workplace Investigation Interviewing

Workplace Investigation Interviewing training – Complaints of bullying, harassment and sexual harassment are becoming more common in Australian workplaces, does your HR or management team have the necessary skills to investigate complaints? A crucial part of the investigation process is interviewing complainants, witnesses and respondents.

Developing the skills to ensure that you get it right the first time every time can make the difference between a professional investigative interview and ones that goes sideways.

We realise that it is often very difficult to get HR departments and Managers together for lengthy training sessions and with this in mind we have created this one day course designed to provide an understanding of the investigative interview process including planning and interviewing the parties (the complainants, witnesses and respondents) in a complaint situation.

The course includes,

  • Analysis of the complaint.
  • Planning the interview including
    • Interview room set up
    • Types of questions to ask
    • Investigative interview techniques
  • Interviewing complainants, witnesses and respondents
  • Review of interviews

The course includes the most interview practice time of all our courses with facilitators and actors playing the parts of complainants, witnesses and alleged perpetrators

In addition to the skills obtained during this course participants will have opportunity to

  • Work through the interview process based on a real world scenario
  • Analyse scenarios to develop skills to identify issue and formulate interview plans
  • Develop and practice their interviewing skills by interviewing actors in the roles of complainants, witnesses and respondents
  • Receive feedback on their interviews and tips and tactics from professional investigators.

Workplace Investigation Interviewing training at a time and place to suit you.

We are running most of our training courses via Zoom.  We are now offering the option of this course being conducted in 1 full day or 2 half day sessions. We will still run face to face sessions if your prefer (full day course only).

For organisations or businesses who wish to have internal courses for their employees we have a flat rate with no limit on participants, please contact us for details

For individuals we are offering this course as a On Demand course click here for details and costs

All course participants receive a comprehensive resource workbook that includes everything in the course and much more.

Organisations that book internal courses also receive our Workplace Investigation Document Toolbox – details here

Other courses we offer in this space

Investigating Workplace Misconduct PLUS (2 day course with a 3 day option) – 
Conducting Workplace Investigations –
Management Essentials – Reasonable Management Action Training –
Conducting investigative interviews –
Interviewing difficult respondents –

All of our training is conducted by Phil O’Brien a highly qualified and experienced workplace investigator. The programs have been developed as a result of  Phil having to investigate 100s of complaints of misconduct including bullying, harassment, sexual harassment, fraud, theft, misuse of resources including IT and email and many more.  The training is not just theoretical, it is based on actually incidents, complaints and issues experienced.

AWPTI – workplace investigation Sydney and through-out NSW, QLD and Victoria. Workplace training national wide

Misconduct investigations, bullying investigations, harassment investigations & sexual harassment investigations, complaint investigations, grievance investigations, discrimination investigations